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All prices are in Canadian Dollars.
  • All prices are EX WORKS, Roberts Creek, British Columbia, Canada.
  • Although we do are very best to quote accurately, our prices are subject to change without notice.
  • Merchandise is shipped by either Canada Post or FedEx.
  • If merchandise is shipped outside of Canada, all brokerage fees, import duties or fees, and any associated paperwork are the sole responsibility of the Purchaser.
  • There are no Canadian taxes on goods shipped outside of Canada.
  • There is no BC Provincial Sales Tax (PST) on goods shipped outside of BC (however, regional taxes for the area to which the item is being shipped may apply).
  • Payment may be made by VISA, MasterCard, PayPal, bank certified cheque, or INTERAC payments.
  • Unless otherwise indicated, shipping and handling fees are payable by the Purchaser and are non-refundable once items are shipped.

Credit Card Payments

  • Except for special order items, which must be prepaid, credit card orders are not billed to your card until just before the order is shipped

  • For your protection, orders are shipped ONLY to the billing address of the card used.

  • We require your credit card number, the name on the card, the name of the Institute (usually a bank) that issued the card, the expiry date (mm/yy), the CVV number on back fo the card (on the front for AMEX), and the postal code registered to the card.    

PayPal, INTERAC, or Bank-Certified Cheque (Check) Payments

  • Orders paid by certified cheque, PayPal, and INTERAC are shipped once the payment has cleared and is in our account. For customers in the USA, cheques can take up to 6 weeks to clear.

  • There is a $50 fee for payments made through channels with Non-Sufficient Funds (NSF).

Canadian Government Purchases

  • Purchase Orders from governments within Canada are accepted on open account, Net 30. Contact us for our Canadian Government Procurement Business Number.

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