PURCHASE POLICY
All prices are in Canadian Dollars.
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All prices are EX WORKS, Roberts Creek, British Columbia, Canada.
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Although we do are very best to quote accurately, our prices are subject to change without notice.
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Merchandise is shipped by either Canada Post or FedEx.
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If merchandise is shipped outside of Canada, all brokerage fees, import duties or fees, and any associated paperwork are the sole responsibility of the Purchaser.
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There are no Canadian taxes on goods shipped outside of Canada.
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There is no BC Provincial Sales Tax (PST) on goods shipped outside of BC (however, regional taxes for the area to which the item is being shipped may apply).
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Payment may be made by VISA, MasterCard, PayPal, bank certified cheque, or INTERAC payments.
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Unless otherwise indicated, shipping and handling fees are payable by the Purchaser and are non-refundable once items are shipped.
Credit Card Payments
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Except for special order items, which must be prepaid, credit card orders are not billed to your card until just before the order is shipped
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For your protection, orders are shipped ONLY to the billing address of the card used.
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We require your credit card number, the name on the card, the name of the Institute (usually a bank) that issued the card, the expiry date (mm/yy), the CVV number on back fo the card (on the front for AMEX), and the postal code registered to the card.
PayPal, INTERAC, or Bank-Certified Cheque (Check) Payments
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Orders paid by certified cheque, PayPal, and INTERAC are shipped once the payment has cleared and is in our account. For customers in the USA, cheques can take up to 6 weeks to clear.
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There is a $50 fee for payments made through channels with Non-Sufficient Funds (NSF).
Canadian Government Purchases
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Purchase Orders from governments within Canada are accepted on open account, Net 30. Contact us for our Canadian Government Procurement Business Number.